This issue can occur if you are already registered with CloseKnit, or if there is incorrect information within your insurance eligibility information.
Please verify that you have not already created a CloseKnit account with a different email address. If you have an existing account, please log in with that email address. Additionally, please verify the insurance information that you are typing into the app matches your CareFirst member card.
If you are sure that this is your first time registering with CloseKnit, please contact techsupport@closeknithealth.com for further technical assistance.