If you are getting stuck on the "Syncing App Data" screen, here are a few things you can try:
- Try uninstalling and reinstalling the app, as well as ensuring the app is up to date.
- Try disconnecting from the wifi, forcing your phone to use cellular data.
- If you are already using cellular data, please try connecting to a stable wifi connection.
If neither of the steps above work, please contact technical support at 866-233-6925, option 2 or by email at techsupport@closeknithealth.com.