đź©şPrimary Care Troubleshooting
- I'm trying to book a visit, but I get the error "Time slots could not be loaded."
- EC-001 Error Code
- I'm getting stuck on "Syncing App Data". What should I do?
- I’m trying to register but it says “something went wrong”
- The app is telling me to connect to the internet, but I am connected.
- I'm not able to open the video chat to speak to my doctor
- I’m not receiving notifications
- How do I update my information in the app? (Preferred name, address)
- How do I reset my password?
- Link expired/ Invalid link error
- How do I unsubscribe from the app?
- I need a prescription refill, but I can’t access the app
- What if I miss my appointment?